Privacy Policy
Last updated: July 7th, 2026
SolarMarketHub (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase on solarmarkethub.com (the “Site”).
1. Information We Collect
We collect the following types of information:
Account Information
- Name, email address, phone number, and password when you register
- Business/company name (for Installer/Dealer accounts)
- Verification information, including your social media handle, business page link, and a screenshot proving ownership of that page, submitted when applying for an Installer/Dealer account
Order and Payment Information
- Billing and shipping address
- Order history and product preferences
- Payment information processed securely through Paystack. We do not store your card details on our servers — these are handled directly by Paystack in compliance with PCI-DSS standards.
Wallet and Referral Information
- Referral links generated for your account and associated referral activity
- Wallet balance and transaction history (cashback and referral bonus credits)
Usage Information
- IP address, browser type, and device information
- Pages visited and interactions with the Site, collected via standard analytics tools
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Verify Installer/Dealer applications
- Process orders and payments
- Apply the correct pricing tier to your account
- Credit referral bonuses and cashback to your wallet
- Communicate with you about orders, account status, or support requests
- Improve our Site and product offerings
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We share information only with:
- Paystack, to process payments
- Service providers who help us operate the Site (e.g., hosting, email delivery)
- Legal authorities, if required by law
4. Verification Documents
Documents and screenshots submitted for Installer/Dealer verification are used solely to confirm your business/social media ownership and eligibility for trade pricing. These are reviewed by our team and stored securely. We do not share these documents with third parties except where required for fraud prevention or legal compliance.
5. Data Retention
We retain your personal information for as long as your account is active, or as needed to comply with legal, accounting, or reporting obligations. You may request deletion of your account and associated data at any time (see Section 7).
6. Cookies
We use cookies to keep you logged in, remember your cart, and understand how visitors use our Site. You can disable cookies in your browser settings, though this may affect Site functionality.
7. Your Rights
Under the Nigeria Data Protection Regulation (NDPR) and other applicable laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing, where applicable
To exercise these rights, contact us at solarmarkethub@gmail.com.
8. Data Security
We implement reasonable technical and organizational measures to protect your information, including secure payment processing via Paystack and restricted access to verification documents. However, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our Site is not directed at individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
SolarMarketHub Email: solarmarkethub@gmail.com